Printing, Photocopying and Scanning Unavailable at Dundas Branch

Printing and photocopying are not working at Dundas Branch. We're working to get these working again as soon as possible.

1
Published:
Saturday, August 2, 2025 - 9:45am
Locke Branch - Filming Nearby

Filming will take place near the Locke Branch from August 4 to 8, which will impact traffic flow and parking. We apologize for the inconvenience.

  • East and West Side of Locke Street South
  • North and South Side of Herkimer Street
  • North and South Side of Stanley Avenue
1
Published:
Thursday, July 31, 2025 - 11:30am
Online Resources/HPL Catalogue - Monday, August 4, Civic Holiday

On Monday, August 4, Civic Holiday, due to IT network maintenance, HPL's catalogue will be searchable, but Holds and Library accounts, as well as online resources, will not be available. However, WiFi will remain accessible. We apologize for the inconvenience.

All Branches and Bookmobile Stops
Published:
Wednesday, July 30, 2025 - 3:00pm
All Branches Closed for Civic Holiday

All branches close on Sunday, August 3, 2025 and August 4, 2025 for the Civic Holiday. This includes branches with Extended Access.

All Branches and Bookmobile Stops
Published:
Monday, July 28, 2025 - 10:30am
Modified Bookmobile Service 

The following Bookmobile visits are modified on:

Thursday, July 31

  • Bennetto and Kinsmen - Cancelled

Friday, August 1

  • Winona Park - Cancelled

Monday, August 4 - All Bookmobile visits cancelled

Thursday, August 7

  • Rockton 10:30-11:30 am - Moved to Rockton Elementary School 670 Hwy 8 (this date only)

 

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Affected Branch: Bookmobile
Nearest Branches: 
Bookmobile
Published:
Friday, July 25, 2025 - 9:30am
Terryberry Branch Elevator Out of Order

The parking lot elevator at Terryberry Branch is not working. Members will need to use the accessible ramp at the Mohawk entrance and the inner elevator. We're working to get it fixed quickly.

1
Published:
Saturday, May 31, 2025 - 1:00pm
Public Computers - Audio Volume

Please note that the audio volume levels on our public computers are having issues. The estimated time of disruption is unknown at this time. Thank you for your patience.

All Branches and Bookmobile Stops
Published:
Thursday, May 29, 2025 - 4:00pm
Mount Hope Branch Accessibile Ramp Not Available

The accessibility ramp at Mount Hope Branch is damaged. The handrail is not available. The ramp will not be available while being repaired. We aim to fix it quickly.

1
Published:
Friday, May 23, 2025 - 4:30pm
Home > Security Camera Policy

Security Camera Policy

Policy Details:

Collection of Personal Information Using a Security camera coverage System. 

Any recorded data of an identifiable individual qualifies as "personal information" under MFIPPA. Security cameras can be used to collect personal information about identifiable individuals. The Library has determined that it has the authority to collect this personal information in accordance with the MFIPPA. Pursuant to section 28(2) of the Ontario MFIPPA, no person shall collect personal information on behalf of the Library unless the collection is expressly authorized, used for the purposes of law enforcement or necessary to the proper administration of a lawfully authorized activity. 

Planning Considerations for Security Cameras

Before deciding if a facility warrants security cameras, the Library will: 

  1. Conduct consultations with relevant stakeholders as to the necessity of the proposed security camera program at the facility. 
  2. Endeavour to ensure that the proposed design and operation of the video security surveillance system reasonably minimizes privacy intrusion.   

Design, Installation and Operation of Security Cameras

When designing a security camera system and installing equipment, the following must be considered: 

  1. Given the open and public nature of the Library's facilities and the need to provide for the safety and security of employees and visitors who may be present at all hours of the day, the Library's security camera coverage systems may operate at any time in a 24-hour period. 
  2. The ability of authorized personnel to adjust cameras shall be restricted so that authorized personnel cannot adjust or manipulate cameras to overlook spaces that are not intended to be covered by the security camera coverage program. 
  3. Equipment shall never monitor the inside of areas where the public and employees have a higher expectation of privacy (e.g. change rooms and washrooms). 
  4. Reception/recording equipment must be located in a strictly controlled access area. Only authorized personnel shall have access to the controlled access area and the reception/recording equipment. 
  5. The annual maintenance program for reception and recording equipment will ensure that the equipment is operating properly. Library staff will endeavour to promptly follow-up issues or concerns regarding the performance of equipment. 

Notice of Use of Video Systems 

In order to provide notice to individuals that video is in use:

  1. The Library shall post signs, visible to members of the public, at all entrances and/or prominently displayed on the perimeter of the grounds under security camera coverage.  On at least one sign at each location with security camera coverage the following information will include:  
    • The legal authority for the collection of personal information. 
    • The principle purpose(s) for which the personal information is intended to be used.  
    • The title, business address, and telephone number of someone who can answer questions about the collection. 
  2. Additional signs will be used to support awareness of the security camera program. 
  3. The Security Camera Policy will be posted on the Library’s website.

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