City-Wide Outage, Library Service Impacted

HPL is recovering from the City of Hamilton's cybersecurity-related outage, which began Sunday February 25 and continues today, Wednesday September 18. Learn more.

Access is restored to the catalogue
The HPL App is back online
Online eResources are available
Libby/OverDrive Holds can now be placed
Access partner libraries' (Burlington, London, Kingston, Mississauga and Ottawa) digital collections
Public Wi-Fi is available at most branches except the Ancaster Branch
Some Makerspace services are available at select locations
Automatic check-ins are operating
Website log-in is available
Printing is available at Ancaster, Barton, Central, Concession, Dundas, Kenilworth, Parkdale, Red Hill, Saltfeet, Sherwood, Stoney Creek, Turner Park, Valley Park, Waterdown, and Westdale branches.
Photocopying and scanning are not yet available.

Public computers are available at Central Library. Extended Access is available at Carlisle, Freelton, Greensville, and Lynden.

Staff are available by phone at 289-779-7588, chat at hpl.ca, and email at askus@hpl.ca. Branches are open. Check hpl.ca/events for program updates. Thank you for your patience.

Frequently Asked Questions | HPL

Publish Date:

Tuesday, September 17, 2024 - 8:00am

Notices

2

Sherwood Branch - Delayed Opening

Due to Staff training, the Sherwood Branch has a delayed opening on Monday, September 23 at 10 am. You may visit the Concession or Valley Park Branch for your library needs.

www.hpl.ca/sherwood

Affected Branch:

Sherwood Branch

Publish Date:

Wednesday, September 18, 2024 - 2:00pm

Terryberry Branch: Open with Modified Hours During Construction

UPDATED: From September 3 - 20, the Terryberry Branch will be OPEN with modified service hours due to construction.

Monday - Thursday: 5 - 8 pm

Study Hall: 8 pm - Midnight

Friday, September 20: Closed

Saturday: 9 am - 5 pm

Sunday: 1 - 5 pm

The parking lot, including accessible spots, will remain available.

Members may visit the Concession and Turner Park Branches as their next nearest locations for their library needs.

Affected Branch:

Terryberry Branch

Publish Date:

Tuesday, September 17, 2024 - 1:00pm

Home Library Service

The Home Library Service provides library materials to Hamilton residents unable to get to any of our 23 branches or Bookmobile sites.

To qualify, individuals must be:

Homebound or institutionalized for three months or more because of age, illness, frailty, or caregiver responsibilities.
A Hamilton resident.

Apply online or ask a caregiver to pick up a form in-Branch:

After you apply, HPL Staff select materials and mail them directly to you for free. Please note it may take 4-6 weeks from the time of application to the first delivery.

When finished, return your materials using the provided postage-paid return envelope. Family or friends can also return your items for you at any HPL branch. Take your time to enjoy your materials and return them at your convenience.

Canada Post offers a Delivery Accommodation Program to help you post packages to the library due to physical limitations. For more information about this program, please call Canada Post at 1-844-454-3009.

Questions? Call 905-546-3200 x 3222, email HLS@hpl.ca or chat at hpl.ca.