Please note that the 905-546-3200 main line is experiencing technical issues today, Monday, December 8. Members can still reach Staff at 289-779-7588 or by email or through chat online. We are working quickly to resolve the issue. Thank you for your patience.
Telephone Service - Technical Issues
All Branches and Bookmobile Stops
Published:
Monday, December 8, 2025 - 7:30pm
Sherwood Branch Accessible Door Out of Order
The accessibility door at Sherwood Branch is not working. We aim to fix it quickly.
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Published:
Wednesday, December 3, 2025 - 5:00pm
Replacement and Damage Fees
Bring back your borrowed library items (due Oct 1 or later) within 28 days to avoid a replacement or lost fee. We'll remove the fee when you bring back your overdue items.
All Branches and Bookmobile Stops
Published:
Thursday, September 11, 2025 - 3:00pm
Home Library Service
The Home Library Service provides library materials to Hamilton residents unable to get to any of our 23 branches or Bookmobile sites.
To qualify, individuals must be:
- Homebound or institutionalized for three months or more because of age, illness, frailty, or caregiver responsibilities.
- A Hamilton resident.
Apply online or ask a caregiver to pick up a form in-Branch:
After you apply, HPL Staff select materials and mail them directly to you for free. Please note it may take 4-6 weeks from the time of application to the first delivery.
When finished, return your materials using the provided postage-paid return envelope. Family or friends can also return your items for you at any HPL branch. Take your time to enjoy your materials and return them at your convenience.
Canada Post offers a Delivery Accommodation Program to help you post packages to the library due to physical limitations. For more information about this program, please call Canada Post at 1-844-454-3009.
Questions? Call 905-546-3200 x 3222, email HLS@hpl.ca or chat at hpl.ca.
