City-Wide Outage, Library Service Impacted

HPL is recovering from the City of Hamilton's cybersecurity-related outage, which began Sunday February 25 and continues today, Wednesday September 18. Learn more.

Access is restored to the catalogue
The HPL App is back online
Online eResources are available
Libby/OverDrive Holds can now be placed
Access partner libraries' (Burlington, London, Kingston, Mississauga and Ottawa) digital collections
Public Wi-Fi is available at most branches except the Ancaster Branch
Some Makerspace services are available at select locations
Automatic check-ins are operating
Website log-in is available
Printing is available at Ancaster, Barton, Central, Concession, Dundas, Kenilworth, Parkdale, Red Hill, Saltfeet, Sherwood, Stoney Creek, Turner Park, Valley Park, Waterdown, and Westdale branches.
Photocopying and scanning are not yet available.

Public computers are available at Central Library. Extended Access is available at Carlisle, Freelton, Greensville, and Lynden.

Staff are available by phone at 289-779-7588, chat at hpl.ca, and email at askus@hpl.ca. Branches are open. Check hpl.ca/events for program updates. Thank you for your patience.

Frequently Asked Questions | HPL

Publish Date:

Tuesday, September 17, 2024 - 8:00am

Notices

2

Sherwood Branch - Delayed Opening

Due to Staff training, the Sherwood Branch has a delayed opening on Monday, September 23 at 10 am. You may visit the Concession or Valley Park Branch for your library needs.

www.hpl.ca/sherwood

Affected Branch:

Sherwood Branch

Publish Date:

Wednesday, September 18, 2024 - 2:00pm

Terryberry Branch: Open with Modified Hours During Construction

UPDATED: From September 3 - 20, the Terryberry Branch will be OPEN with modified service hours due to construction.

Monday - Thursday: 5 - 8 pm

Study Hall: 8 pm - Midnight

Friday, September 20: Closed

Saturday: 9 am - 5 pm

Sunday: 1 - 5 pm

The parking lot, including accessible spots, will remain available.

Members may visit the Concession and Turner Park Branches as their next nearest locations for their library needs.

Affected Branch:

Terryberry Branch

Publish Date:

Tuesday, September 17, 2024 - 1:00pm

Contact Us

Talk with HPL staff by telephone 289-779-7588, email, or chat from 9am-8pm (Monday-Thursday), 9am-6pm (Friday), 9am-5pm (Saturday) and 1pm-5pm (Sunday).

Please check hpl.ca/hours for up-to-date schedules.

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Other resources:

Contact Library Management or Library Board
Book An Appointment
Schedule eBook and HPL Online Support
Fill out the Suggest for Purchase form
Interlibrary Loan Request
New book/music/movie recommendations: Which Book Next
Find a Library Branch
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