Printing and photocopying are not working at Dundas Branch. We're working to get these working again as soon as possible.
Printing, Photocopying and Scanning Unavailable at Dundas Branch
1
Published:
Saturday, August 2, 2025 - 9:45am
Locke Branch - Filming Nearby
Filming will take place near the Locke Branch from August 4 to 8, which will impact traffic flow and parking. We apologize for the inconvenience.
- East and West Side of Locke Street South
- North and South Side of Herkimer Street
- North and South Side of Stanley Avenue
1
Published:
Thursday, July 31, 2025 - 11:30am
Online Resources/HPL Catalogue - Monday, August 4, Civic Holiday
On Monday, August 4, Civic Holiday, due to IT network maintenance, HPL's catalogue will be searchable, but Holds and Library accounts, as well as online resources, will not be available. However, WiFi will remain accessible. We apologize for the inconvenience.
All Branches and Bookmobile Stops
Published:
Wednesday, July 30, 2025 - 3:00pm
All Branches Closed for Civic Holiday
All branches close on Sunday, August 3, 2025 and August 4, 2025 for the Civic Holiday. This includes branches with Extended Access.
All Branches and Bookmobile Stops
Published:
Monday, July 28, 2025 - 10:30am
Modified Bookmobile Service
The following Bookmobile visits are modified on:
Thursday, July 31
- Bennetto and Kinsmen - Cancelled
Friday, August 1
- Winona Park - Cancelled
Monday, August 4 - All Bookmobile visits cancelled
Thursday, August 7
- Rockton 10:30-11:30 am - Moved to Rockton Elementary School 670 Hwy 8 (this date only)
1
Published:
Friday, July 25, 2025 - 9:30am
Terryberry Branch Elevator Out of Order
The parking lot elevator at Terryberry Branch is not working. Members will need to use the accessible ramp at the Mohawk entrance and the inner elevator. We're working to get it fixed quickly.
1
Published:
Saturday, May 31, 2025 - 1:00pm
Public Computers - Audio Volume
Please note that the audio volume levels on our public computers are having issues. The estimated time of disruption is unknown at this time. Thank you for your patience.
All Branches and Bookmobile Stops
Published:
Thursday, May 29, 2025 - 4:00pm
Mount Hope Branch Accessibile Ramp Not Available
The accessibility ramp at Mount Hope Branch is damaged. The handrail is not available. The ramp will not be available while being repaired. We aim to fix it quickly.
1
Published:
Friday, May 23, 2025 - 4:30pm
Refund Policy
Hamilton Public Library will provide refunds for the following:
- Flawed print jobs due to printer error. Refunds are granted in the form of Print Credits only and for legitimate reasons at the discretion of Library staff. See Non-Cash Adjustment procedures.
- Merchandise (e.g. Headphones, USB, etc.) that has been reported faulty or damaged.
- Shared space bookings that have been cancelled within ten (10) business days. Please see the Program Room & Rentable Spaces Policy for more details.
- If eligible for a refund for ANY item or service:
- Original receipt may be requested.
- You must provide your library card.
- Cash refunds up to $25 can be done at a branch (provided they have the cash on hand to do so).
- Cash Refunds over $25 should be forwarded to the Financial Services office and will be done through the accounts payable process (via a cheque).”
- Questions regarding refunds may be directed to Customer Service at 905-546-3200 x3275.
Publish Date
December 2018
