All HPL Branches are closed on Sunday, October 12, and Thanksgiving Monday, October 13. Bookmobile is off the road. Extended Access and Study Hall services are not available. Regular service hours resume on Tuesday, October 14. Our Virtual Branch is open at hpl.ca.
Branch Closures - Thanksgiving
All Branches and Bookmobile Stops
Published:
Friday, October 3, 2025 - 2:00pm
Bookmobile Service Modification
Due to the ongoing Mohawk College Support Staff strike, the Bookmobile visit on Monday, October 6, is cancelled. You may select Terryberry Branch as an alternative location to pick up your Holds. On Wednesday, October 8, the Helen Detwiler visit is changed to 11-11:30 am this week.
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Bookmobile Stop:
Published:
Friday, September 26, 2025 - 3:00pm
Interlibrary Loan Service on Pause
Interlibrary Loan (ILLO) service will be temporarily paused starting Friday, September 26, due to continued negotiations between CUPW and Canada Post. We apologize for the inconvenience.
All Branches and Bookmobile Stops
Published:
Friday, September 26, 2025 - 1:00pm
Replacement and Damage Fees
Bring back your borrowed library items (due Oct 1 or later) within 28 days to avoid a replacement or lost fee. We'll remove the fee when you bring back your overdue items.
All Branches and Bookmobile Stops
Published:
Thursday, September 11, 2025 - 3:00pm
Kenilworth Branch - Temporary Closure (Sept 2 - Oct 14)
Due to roof repair maintenance, the Branch is temporarily closed from September 2 until October 14. Please visit the Red Hill, Parkdale, and Barton locations as your nearest branches for your library needs. Thank you for your patience.
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Published:
Monday, August 11, 2025 - 8:00am
Refund Policy
Hamilton Public Library will provide refunds for the following:
- Flawed print jobs due to printer error. Refunds are granted in the form of Print Credits only and for legitimate reasons at the discretion of Library staff. See Non-Cash Adjustment procedures.
- Merchandise (e.g. Headphones, USB, etc.) that has been reported faulty or damaged.
- Shared space bookings that have been cancelled within ten (10) business days. Please see the Program Room & Rentable Spaces Policy for more details.
- If eligible for a refund for ANY item or service:
- Original receipt may be requested.
- You must provide your library card.
- Cash refunds up to $25 can be done at a branch (provided they have the cash on hand to do so).
- Cash Refunds over $25 should be forwarded to the Financial Services office and will be done through the accounts payable process (via a cheque).”
- Questions regarding refunds may be directed to Customer Service at 905-546-3200 x3275.
Publish Date
December 2018
