Printing Unavailable at Westdale Branch

Printing is not working at Westdale Branch. We aim to fix it as soon as possible.

1
Published:
Wednesday, December 10, 2025 - 10:30am
Locke Branch Accessible Washroom Out of Order

The accessible washroom at Locke Branch is not working. We aim to get it fixed quickly.

1
Published:
Wednesday, December 10, 2025 - 9:30am
Study Halls - Holiday Break

Study Halls will be paused from Friday, December 19, and resume on Monday, January 5, 2026.

www.hpl.ca/study-halls

All Branches and Bookmobile Stops
Published:
Tuesday, December 9, 2025 - 9:15am
Telephone Service - Technical Issues

Please note that the 905-546-3200 main line is experiencing technical issues today, Monday, December 8. Members can still reach Staff at 289-779-7588 or by email or through chat online. We are working quickly to resolve the issue. Thank you for your patience.

All Branches and Bookmobile Stops
Published:
Monday, December 8, 2025 - 7:30pm
Replacement and Damage Fees

Bring back your borrowed library items (due Oct 1 or later) within 28 days to avoid a replacement or lost fee. We'll remove the fee when you bring back your overdue items. 

All Branches and Bookmobile Stops
Published:
Thursday, September 11, 2025 - 3:00pm
Home > Online Payment Now Available

Online Payment Now Available

Hamilton Public Library offers you the ability to add funds to your account and pay fees. Using your credit card (debit currently not accepted) from home or using a library computer. Note: you cannot pay partial fees online. 

Through SmartPay, you can:

  • Pay fees in full using your credit card (debit currently not accepted)

  • Add money to your account for printing and photocopying using library machines

HPL does not keep your credit card number and all transactions are completed through a secure, encrypted channel. SmartPay allows library staff to further assist you with your information needs.

For member service concerns, you will need your Transaction Number, Date and Time of Payment for when you contact us.

FAQs for Members
 
What is SmartPay?

SmartPay is a secure online e-commerce tool where Members can add funds, and pay library fees.

Where do I access it?

You can find a link to SmartPay either on the hpl.ca homepage or on the top navigation in HPL’s online catalogue (Bibliocommons).

I am not sure if I completed a transaction. How can I check?

Go to SmartPay, log in using your library card number and PIN and go to the Transactions tab. Your past transactions will be listed. You can also click on the Add Money tab to see your print account balance or pay fees. 

I cannot access the site? What should I do?

Make sure you are using the correct number on your library card and your correct PIN number. If you are sure you are using the right numbers but still cannot access the SmartPay site, please contact us.