Printing, Photocopying and Scanning Unavailable at Dundas Branch

Printing and photocopying are not working at Dundas Branch. We're working to get these working again as soon as possible.

1
Published:
Saturday, August 2, 2025 - 9:45am
Locke Branch - Filming Nearby

Filming will take place near the Locke Branch from August 4 to 8, which will impact traffic flow and parking. We apologize for the inconvenience.

  • East and West Side of Locke Street South
  • North and South Side of Herkimer Street
  • North and South Side of Stanley Avenue
1
Published:
Thursday, July 31, 2025 - 11:30am
Online Resources/HPL Catalogue - Monday, August 4, Civic Holiday

On Monday, August 4, Civic Holiday, due to IT network maintenance, HPL's catalogue will be searchable, but Holds and Library accounts, as well as online resources, will not be available. However, WiFi will remain accessible. We apologize for the inconvenience.

All Branches and Bookmobile Stops
Published:
Wednesday, July 30, 2025 - 3:00pm
All Branches Closed for Civic Holiday

All branches close on Sunday, August 3, 2025 and August 4, 2025 for the Civic Holiday. This includes branches with Extended Access.

All Branches and Bookmobile Stops
Published:
Monday, July 28, 2025 - 10:30am
Modified Bookmobile Service 

The following Bookmobile visits are modified on:

Thursday, July 31

  • Bennetto and Kinsmen - Cancelled

Friday, August 1

  • Winona Park - Cancelled

Monday, August 4 - All Bookmobile visits cancelled

Thursday, August 7

  • Rockton 10:30-11:30 am - Moved to Rockton Elementary School 670 Hwy 8 (this date only)

 

1
Affected Branch: Bookmobile
Nearest Branches: 
Bookmobile
Published:
Friday, July 25, 2025 - 9:30am
Terryberry Branch Elevator Out of Order

The parking lot elevator at Terryberry Branch is not working. Members will need to use the accessible ramp at the Mohawk entrance and the inner elevator. We're working to get it fixed quickly.

1
Published:
Saturday, May 31, 2025 - 1:00pm
Public Computers - Audio Volume

Please note that the audio volume levels on our public computers are having issues. The estimated time of disruption is unknown at this time. Thank you for your patience.

All Branches and Bookmobile Stops
Published:
Thursday, May 29, 2025 - 4:00pm
Mount Hope Branch Accessibile Ramp Not Available

The accessibility ramp at Mount Hope Branch is damaged. The handrail is not available. The ramp will not be available while being repaired. We aim to fix it quickly.

1
Published:
Friday, May 23, 2025 - 4:30pm
Home > Using the Library > Member and Service Commitment

Member and Service Commitment

a girl writing

At Hamilton Public Library, our goal is to deliver an exceptional library experience for our library users. Library employees commit to: 

  1. Provide professional, knowledgeable and quality customer service.
  2. Be engaged with our members and our community. We welcome feedback to continually improve our services, programs and spaces.
  3. Strive to meet the expectations of our members for timely delivery of materials and provisions of relevant services and programs. We are lifelong learners and ready to provide our members with informed answers and appropriate referrals. We do not provide advice, interpretation or advocacy especially when dealing with questions which may require professional expertise.
  4. Provide welcoming and inclusive spaces and be sensitive to the individual needs of our members. We maintain confidentiality and privacy of our members. Everyone has the right to enjoy the services of the Hamilton Public Library.

As a Member of the Hamilton Public Library, we ask you to:

  • Be courteous and respectful Please minimize disturbance to others and use respectful language and conduct at all times. Be mindful of personal hygiene and always wear appropriate attire, including shirt and footwear.

  • Follow library policies and procedures. Employees make every effort to apply these library rules in a fair, dignified and positive manner for the benefit of all. You can assist by providing the library with your up-to-date contact information as well as offering comments and feedback on our service.

  • Treat library materials, resources and spaces with care and respect. Please keep library materials clean and in good condition so that they may be enjoyed again. When visiting the library, please use resources and spaces for their intended purpose to ensure a positive experience for all.

  • Be responsible for those in your care. Do not leave a child or vulnerable person unattended. Supervise all individuals for whom you are responsible.

Failure to comply with the Member Code of Conduct may result in a suspension of Library privileges.  

Relevant Legislation: Child and Family Services Act; Accessibility for Ontarians with Disabilities Act; Human Rights Code; Public Libraries Act; Children's Aid Society of Hamilton; Catholic Children's Aid Society of Hamilton