Central Library - Fourth Floor Special Event, July 12

Central Library's Fourth Floor is hosting Steel Town Love Festival on Saturday, July 12 from 11am-4pm. Makerspace and Newcomer Learning Centre will remain open. Floors 1-3 are available for Members to use as study and work spaces instead. 

www.hpl.ca/central

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Affected Branch: Central Library
Published:
Monday, July 7, 2025 - 8:00am
Terryberry Branch Elevator Out of Order

The parking lot elevator at Terryberry Branch is not working. Members will need to use the accessible ramp at the Mohawk entrance and the inner elevator. We're working to get it fixed quickly.

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Published:
Saturday, May 31, 2025 - 1:00pm
Public Computers - Audio Volume

Please note that the audio volume levels on our public computers are having issues. The estimated time of disruption is unknown at this time. Thank you for your patience.

 

All Branches and Bookmobile Stops
Published:
Thursday, May 29, 2025 - 4:00pm
Mount Hope Branch Accessibile Ramp Not Available

The accessibility ramp at Mount Hope Branch is damaged. The handrail is not available. The ramp will not be available while being repaired. We aim to fix it quickly.

Published:
Friday, May 23, 2025 - 4:30pm

Hearing Loop FAQ

universal symbol for Deaf AccessQ: What is a hearing loop

A: A hearing induction loop is a special type of sound system for people with hearing aids.  The hearing loop provides a magnetic, wireless signal that is picked up by the hearing aid, enabling the wearer to hear the speaker’s voice over background noise.

 

Q: Can you see the hearing loop?

A: No, the hearing loop does not affect the venue’s architecture or appearance at all.

 

Q: How do people know that a hearing loop is available?

A: The venue will post the internationally accepted symbol. 

 

Q: What is the biggest challenge to hearing loop effectiveness?

A: User education is actually the biggest challenge. Many people have no idea that their hearing aid or cochlear implant has a T-coil. Even if an organization posts the universal hearing loop symbol, people may not fully understand that they can easily take advantage of the technology using their existing assistive hearing device. It helps to provide some information about T-coils on signs, in programs and in public presentations.