Modified Bookmobile Service - September 15-18

Bookmobile has the following schedule modifications. Thank you for your patience. 

Monday, September 15

  • Mohawk College, 12-1pm - Cancelled

Tuesday, September 16

  • Greencedar, 4-5pm - Cancelled

Wednesday, September 17

  • Helen Detwiler - Changed to 11-11:30am

Thursday, September 18

  • Meadowlands - Changed to 3:30-4pm
  • Bennetto - Changed to 4:45-5:30pm
 
 
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Affected Branch: Bookmobile
Nearest Branches: 
Bookmobile
Bookmobile Stop: 
Bennetto
Greencedar
Helen Detwiler
Meadowlands
Mohawk College
Published:
Friday, September 12, 2025 - 3:00pm
Replacement and Damage Fees Resume October 1st

To avoid a replacement or lost fee, please return library materials due October 1st or later within 28 days. Replacement fees are intended to encourage Members to return items on a timely basis so everyone in the community can enjoy them. 

https://www.hpl.ca/news/frequently-asked-questions

All Branches and Bookmobile Stops
Published:
Thursday, September 11, 2025 - 3:00pm
SuperCrawl - Road Closures near Central Library

From Thursday, September 11, until 5 am on Monday, September 15, road closures for SuperCrawl will be in effect in and around James Street North from King to Wilson/York to Cannon to Barton Street. Additional closures will take place on King William, Rebecca, Vine, Mulberry, Colbourne and Murray Streets. If you are planning to visit Central Library over the next few days, we suggest taking HSR for a convenient route to downtown Hamilton. www.hpl.ca/central

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Affected Branch: Central Library
Nearest Branches: 
Barton Branch
Concession Branch
Locke Branch
Published:
Wednesday, September 10, 2025 - 10:30am
Central Library - Fourth Floor Temporary Closure

Central Library's Fourth Floor is closed on Tuesday, September 16, from Noon to 6 pm due to a special event. Makerspace and Newcomer Learning Centre will remain open. Floors 1-3 are available as study and work spaces. www.hpl.ca/central

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Affected Branch: Central Library
Nearest Branches: 
Barton Branch
Concession Branch
Locke Branch
Published:
Wednesday, September 10, 2025 - 10:00am
Kenilworth Branch - Temporary Closure (Sept 2 - Oct 10)

Due to roof repair maintenance, the Branch is temporarily closed from September 2 until October 10. Please visit the Red Hill, Parkdale, and Barton locations as your nearest branches for your library needs. On August 28-29, there may be some noise disruptions and limited parking spots while the roof repair set-up begins. Thank you for your patience.

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Published:
Monday, August 11, 2025 - 8:00am
Home > Using the Library > Member and Service Commitment

Member and Service Commitment

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At Hamilton Public Library, our goal is to deliver an exceptional library experience for our library users. Library employees commit to: 

  1. Provide professional, knowledgeable and quality customer service.
  2. Be engaged with our members and our community. We welcome feedback to continually improve our services, programs and spaces.
  3. Strive to meet the expectations of our members for timely delivery of materials and provisions of relevant services and programs. We are lifelong learners and ready to provide our members with informed answers and appropriate referrals. We do not provide advice, interpretation or advocacy especially when dealing with questions which may require professional expertise.
  4. Provide welcoming and inclusive spaces and be sensitive to the individual needs of our members. We maintain confidentiality and privacy of our members. Everyone has the right to enjoy the services of the Hamilton Public Library.

As a Member of the Hamilton Public Library, we ask you to:

  • Be courteous and respectful Please minimize disturbance to others and use respectful language and conduct at all times. Be mindful of personal hygiene and always wear appropriate attire, including shirt and footwear.

  • Follow library policies and procedures. Employees make every effort to apply these library rules in a fair, dignified and positive manner for the benefit of all. You can assist by providing the library with your up-to-date contact information as well as offering comments and feedback on our service.

  • Treat library materials, resources and spaces with care and respect. Please keep library materials clean and in good condition so that they may be enjoyed again. When visiting the library, please use resources and spaces for their intended purpose to ensure a positive experience for all.

  • Be responsible for those in your care. Do not leave a child or vulnerable person unattended. Supervise all individuals for whom you are responsible.

Failure to comply with the Member Code of Conduct may result in a suspension of Library privileges.  

Relevant Legislation: Child and Family Services Act; Accessibility for Ontarians with Disabilities Act; Human Rights Code; Public Libraries Act; Children's Aid Society of Hamilton; Catholic Children's Aid Society of Hamilton