Due to the ongoing Amazon Web Services issue that is currently affecting internet access across the globe today, Monday, October 20, Hoopla Digital is experiencing technical issues. The estimated time of disruption is unknown at this time. Thank you for your patience.
Hoopla Outage
All Branches and Bookmobile Stops
Published:
Monday, October 20, 2025 - 1:00pm
Ancaster Branch Accessible Washroom Out of Order
The accessible washroom at Ancaster Branch is not working. We aim to get it fixed quickly.
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Published:
Friday, October 17, 2025 - 3:00pm
Central Library - 4th Floor Closure
Due to an all-day special event, the 4th Floor is closed on Saturday, October 25, from 8 am to 5 pm. Makerspace and Newcomer Learning Centre will remain open. Floors 1-3 are available for study and workspaces. www.hpl.ca/central
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Published:
Friday, October 17, 2025 - 11:00am
Delayed Branch Openings
The following locations have upcoming delayed openings due to Staff training drills.
Thursday, October 23
Locke Branch, 10am
Thursday, October 30
Parkdale Branch, 9:30am
You may visit nearby Branches for your library needs. www.hpl.ca/hours
All Branches and Bookmobile Stops
Published:
Tuesday, October 7, 2025 - 2:00pm
Replacement and Damage Fees
Bring back your borrowed library items (due Oct 1 or later) within 28 days to avoid a replacement or lost fee. We'll remove the fee when you bring back your overdue items.
All Branches and Bookmobile Stops
Published:
Thursday, September 11, 2025 - 3:00pm
Kenilworth Branch - Temporary Closure (Sept 2 - Oct 27)
Due to roof repair maintenance, the branch is temporarily closed until October 27. Please visit the Red Hill, Parkdale and Barton branches.
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Published:
Monday, August 11, 2025 - 8:00am
Hearing Loop FAQ
Q: What is a hearing loop
A: A hearing induction loop is a special type of sound system for people with hearing aids. The hearing loop provides a magnetic, wireless signal that is picked up by the hearing aid, enabling the wearer to hear the speaker’s voice over background noise.
Q: Can you see the hearing loop?
A: No, the hearing loop does not affect the venue’s architecture or appearance at all.
Q: How do people know that a hearing loop is available?
A: The venue will post the internationally accepted symbol.
Q: What is the biggest challenge to hearing loop effectiveness?
A: User education is actually the biggest challenge. Many people have no idea that their hearing aid or cochlear implant has a T-coil. Even if an organization posts the universal hearing loop symbol, people may not fully understand that they can easily take advantage of the technology using their existing assistive hearing device. It helps to provide some information about T-coils on signs, in programs and in public presentations.
