Self-Serve Access is not available tonight, Thursday, August 7, from 6 pm-8 pm. We apologize for the inconvenience.
Lynden Branch - Self-Serve Access Not Available
1
Published:
Thursday, August 7, 2025 - 5:15pm
Bookmobile Stops Cancelled / Delayed
The Meadowlands stop will be cancelled today due to a scheduling issue. Bennetto will arrive to the stop at 4:30-5:30 today. We apologize for the inconvenience.
Published:
Thursday, August 7, 2025 - 9:15am
Printing, Photocopying and Scanning Unavailable at Dundas Branch
Printing and photocopying are not working at Dundas Branch. We're working to get these working again as soon as possible.
1
Published:
Saturday, August 2, 2025 - 9:45am
Locke Branch - Filming Nearby
Filming will take place near the Locke Branch from August 4 to 8, which will impact traffic flow and parking. We apologize for the inconvenience.
- East and West Side of Locke Street South
- North and South Side of Herkimer Street
- North and South Side of Stanley Avenue
1
Published:
Thursday, July 31, 2025 - 11:30am
Terryberry Branch Elevator Out of Order
The parking lot elevator at Terryberry Branch is not working. Members will need to use the accessible ramp at the Mohawk entrance and the inner elevator. We're working to get it fixed quickly.
1
Published:
Saturday, May 31, 2025 - 1:00pm
Public Computers - Audio Volume
Please note that the audio volume levels on our public computers are having issues. The estimated time of disruption is unknown at this time. Thank you for your patience.
All Branches and Bookmobile Stops
Published:
Thursday, May 29, 2025 - 4:00pm
Mount Hope Branch Accessibile Ramp Not Available
The accessibility ramp at Mount Hope Branch is damaged. The handrail is not available. The ramp will not be available while being repaired. We aim to fix it quickly.
1
Published:
Friday, May 23, 2025 - 4:30pm
Accessibility Policy
Policy Details
Accessibility Plan and Report
The Hamilton Public Library endeavours to work with the City of Hamilton to complete and submit a Multi-Year Accessibility Plan Report. As of 2021, Hamilton Public Library has completed its Multi-Year Accessibility Plan Report independently from the City of Hamilton. The Multi-Year Accessibility Report details strategies, initiatives and activities to reach the organization’s goals of creating an accessible organization and delivering exceptional and accessible services. The document also reports on progress made during the year including measures the Library has taken to identify, remove and prevent physical and attitudinal obstacles and promote free movement of persons with disabilities in a manner that is consistent with regulations, standards or codes of practice. The report sets out measures and deliverables proposed for the year ahead. As the library reviews policies, practices and services accessibility for persons with disabilities will be considered.
Consultation and Feedback
The Hamilton Public Library will consult with members of the public and community stakeholders when considering or reviewing customer service practices, service delivery channels, types of services and new buildings or renovations to current buildings. Public meetings for the purpose of consultation will be advertised in advance, will be held in accessible locations and accessibility services will be provided when a request is received in advance of the meeting. HPL welcomes feedback about how it provides library services to persons with disabilities. This can be shared in person, in writing, by telephone or through our website.
Inquiries
Any inquiries related to this Policy or requests for documents related to this Policy may be directed to library employees at any public service point. Employees will respond as they are able and may refer the inquiry within the organization, including to the Chief Librarian.
Availability of Documents
This Policy and related procedures and forms and the Multi-Year Accessibility Plan Report will be available on the Library’s website. Additionally, a copy of this Policy and related procedures and forms will be provided in an accessible format upon request. No fees will be charged for the provision of documents required by this Policy.
