On Monday, August 4, Civic Holiday, due to IT network maintenance, HPL's catalogue will be searchable, but Holds and Library accounts, as well as online resources, will not be available. However, WiFi will remain accessible. We apologize for the inconvenience.
Online Resources/HPL Catalogue - Monday, August 4, Civic Holiday
All Branches and Bookmobile Stops
Published:
Wednesday, July 30, 2025 - 3:00pm
Internet outage at Lynden Branch
The internet at Lynden Branch is not working. We aim to have it fixed quickly.
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Published:
Wednesday, July 30, 2025 - 9:00am
All Branches Closed for Civic Holiday
All branches close on Sunday, August 3, 2025 and August 4, 2025 for the Civic Holiday. This includes branches with Extended Access.
All Branches and Bookmobile Stops
Published:
Monday, July 28, 2025 - 10:30am
Modified Bookmobile Service
The following Bookmobile visits are modified on:
Tuesday, July 29
- Riverdale - Cancelled
- McMaster - Holds drop off only
- Greencedar - Rescheduled to 4:30-5:00pm
Wednesday, July 30
- Swansea and Helen Detwiler - Cancelled
Thursday, July 31
- Bennetto and Kinsmen - Cancelled
Friday, August 1
- Winona Park - Cancelled
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Published:
Friday, July 25, 2025 - 9:30am
Terryberry Branch Elevator Out of Order
The parking lot elevator at Terryberry Branch is not working. Members will need to use the accessible ramp at the Mohawk entrance and the inner elevator. We're working to get it fixed quickly.
1
Published:
Saturday, May 31, 2025 - 1:00pm
Public Computers - Audio Volume
Please note that the audio volume levels on our public computers are having issues. The estimated time of disruption is unknown at this time. Thank you for your patience.
All Branches and Bookmobile Stops
Published:
Thursday, May 29, 2025 - 4:00pm
Mount Hope Branch Accessibile Ramp Not Available
The accessibility ramp at Mount Hope Branch is damaged. The handrail is not available. The ramp will not be available while being repaired. We aim to fix it quickly.
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Published:
Friday, May 23, 2025 - 4:30pm
Print, Copy and Scan
HPL now offers wireless printing, in addition to our current printing, photocopying, and scanning services at all branches. Check your account balance. Funds can be loaded online or in person, and prints can be paid in the branch by cash, debit, or credit card.
Add Funds to Your Library Card
Members can now pay library fees or add funds to their Library account online using SmartPay, HPL’s secure online payment system.
- SmartPay accepts credit card payments only.
- Only full balance payments can be made online.
- For the best experience, use Microsoft Edge or Firefox.
Printing from a Public Computer
- Letter (8.5 x 11) and legal (8.5 x 14) paper sizes are available for printing.
- Colour and black and white printing is available at all branches.
- For a limited time, Members can print 10 free pages in black and white per day.
Wireless Printing: Print on the Go
- Wireless printing is available at all HPL branches. See the list of acceptable formats.
- Print wirelessly from your device, either at the branch or from home.
- First time logging in or changed your PIN? Contact Staff through ASKHPL@hpl.ca or visit your local branch.
- Simply use the Print on the Go portal to upload your document.
- Visit any branch (bring your card) to release your job. Please allow sufficient time before the branch close. Print jobs expire after 72 hours.
- Need help? Check our Frequently Asked Questions.
- For a limited time, Members can print 10 black and white prints per day or 4 colour prints per day for free. Your free daily prints appear as a dollar amount credited to your account balance. This credited amount expires daily.
You will be charged for prints above this amount. - Follow these instructions to help you upload and retrieve your print job(s).
Photocopying
- Letter (8.5 x 11) and legal (8.5 x 14) paper sizes are available for photocopying.
- Colour and black and white photocopying is available at all branches.
- For a limited time, Members can print 10 black and white prints per day or 4 colour prints per day for free. Your free daily prints appear as a dollar amount credited to your account balance. This credited amount expires daily.
You will be charged for prints above this amount.
Scanning
- Scanning is free and available at all HPL branches.
- You can use the photocopiers to scan documents and send them to your USB drive or Email.
- Suitable scans can be saved as PDF and JPG.
Lamination
Since March 13, 2023, self-serve lamination is available at Central Library (2nd floor), and the Dundas, Red Hill, Terryberry, Turner Park, Valley Park and Waterdown Branches. There is a $1.00 cost for an 8.5x11 lamination pouch. (Please note, the lamination of vaccine certificates is no longer free.)
Specialized Print Services
HPL’s Makerspaces offer 3D printing, scanning, large-format printing, label-making, etc. Book your Makerspace appointment today.
Pricing:
0.10/ page for black and white
0.25/ page for colour
Library Members receive $1.00 in free printing credit each day, which can be used for black-and-white or colour printing and photocopying. This credit resets daily and does not carry over.
