The accessible washroom at Ancaster Branch is not working. We aim to get it fixed quickly.
Due to an all-day special event, the 4th Floor is closed on Saturday, October 25, from 8 am to 5 pm. Makerspace and Newcomer Learning Centre will remain open. Floors 1-3 are available for study and workspaces. www.hpl.ca/central
The following locations have upcoming delayed openings due to Staff training drills.
Monday, October 20
Ancaster Branch, 10 am
Tuesday, October 21
Central Library, 10 am
Sherwood Branch, 10 am
Thursday, October 23
Locke Branch, 10am
Thursday, October 30
Parkdale Branch, 9:30am
You may visit nearby Branches for your library needs. www.hpl.ca/hours
Interlibrary Loan (ILLO) service will be temporarily paused starting Friday, September 26, due to continued negotiations between CUPW and Canada Post. We apologize for the inconvenience.
Bring back your borrowed library items (due Oct 1 or later) within 28 days to avoid a replacement or lost fee. We'll remove the fee when you bring back your overdue items.
Due to roof repair maintenance, the branch is temporarily closed until October 27. Please visit the Red Hill, Parkdale and Barton branches.
Online Payment Now Available
Hamilton Public Library offers you the ability to add funds to your account and pay fees. Using your credit card (debit currently not accepted) from home or using a library computer. Note: you cannot pay partial fees online.
Through SmartPay, you can:
-
Pay fees in full using your credit card (debit currently not accepted)
-
Add money to your account for printing and photocopying using library machines
HPL does not keep your credit card number and all transactions are completed through a secure, encrypted channel. SmartPay allows library staff to further assist you with your information needs.
For member service concerns, you will need your Transaction Number, Date and Time of Payment for when you contact us.
SmartPay is a secure online e-commerce tool where Members can add funds, and pay library fees.
You can find a link to SmartPay either on the hpl.ca homepage or on the top navigation in HPL’s online catalogue (Bibliocommons).
Go to SmartPay, log in using your library card number and PIN and go to the Transactions tab. Your past transactions will be listed. You can also click on the Add Money tab to see your print account balance or pay fees.
Make sure you are using the correct number on your library card and your correct PIN number. If you are sure you are using the right numbers but still cannot access the SmartPay site, please contact us.