Network Maintenance - This Weekend
On Saturday, February 22, from 11 pm to 5 am on Sunday, February 23, City IT will perform network maintenance. Online resources (with the exception of Hoopla) will not be available. Thank you for your understanding.
Red Hill Branch – Taxes Now Listed Separately on Items and Services
Red Hill Branch is testing a pricing update where applicable taxes are now added and displayed separately on sale items, including HPL Shop and Makerspace items and services. Member receipts show the tax charged for each item. Black-and-white and color copying/printing remain tax-included.
This change will take effect at all branches starting February 25.
Phishing Scheme
Please be aware of online phishing attempts impersonating Hamilton Public Library and Library Staff. HPL does not solicit paid freelance opportunities through social media or other messaging applications. HPL does not request personal or banking information through social media or require financial compensation when reviewing job applications. Please report phishing schemes to communications@hpl.ca. If you think you are a victim of fraud, please call the Canadian Anti-Fraud Centre at 1-888-495-8501.
About Extended Access Service
What is Self-Serve Extended Access?
It allows registered Members access to HPL's collections, public computers, Wi-Fi and space in the Carlisle, Freelton, Lynden and, Greensville branches during hours when Staff are not scheduled.
How do I sign up?
Pick up a form at a branch, or download, print and fill out the form. Bring the completed form to any HPL branch to finalize the registration process with Staff.
Who can register?
Self-Serve Extended Access is available for Hamilton Public Library Members who:
- Hold a valid resident Hamilton Public Library card.
- Present valid photo ID (e.g., Ontario ID, Driver's License, Student ID, etc.).
- Are age 14 or older. Children under age 14 must always be accompanied by a parent or guardian and the parent or guardian is considered the main user.
- Complete the Self-Serve Extended Access Terms and Conditions Form.
- Uphold the Member and Service Agreement.
What services are offered?
Registered Members can browse and borrow items in branch collections and access Wi-Fi at the Carlisle, Freelton, Lynden and Greensville branches during specified hours and during hours when Staff aren’t scheduled.
What if I need help when Staff aren’t in the branch?
Staff are scheduled to work at the branch for a portion of each business day. For extended hours, HPL staff at other branches provide remote support via a dedicated video/phone link using the Open+ system. Additional security cameras are also on site to monitor the branches.
What are the hours for Self-Serve Extended Access?
- Please see hpl.ca/hours for up-to-date information.
Guidelines
- Registering library cardholders ensures greater accountability and understanding of the mutual responsibilities in using the library during Self-Serve Extended Access hours.
- By registering for Self-Serve Extended Access, you agree to comply with Hamilton Public Library Policies and Procedures and accept responsibility for the space, equipment, and furniture in the branch during your visit.
